Privacy Policy

HappyWorka ("we", "us") provides career scoring, resume optimisation, career health tracking and anonymous employee survey tools. For questions about this policy or your data, contact happyworka@gmail.com.

• Account data — your name, email address, password (stored only as a secure hash by our authentication provider) and the account type you choose (individual, HR or admin).
• Profile data you choose to add — job title, industry, country, years of experience, skills and department.
• Resumes and documents — the CV files you upload, stored in private storage, plus the scores and reports generated from them.
• Career health check-ins — your weekly 1–10 ratings and any notes you add.
• Survey data — for HR accounts, the surveys and invite lists you create. Employee responses are stored without any link to the respondent's identity.
• Billing data — plan, subscription status, payment reference and amount. Card details are entered on our payment processor's page and never reach our servers.
• Security and audit logs — records of significant account actions, used to investigate abuse and protect accounts.

• To provide the features you ask for: scoring, optimisation, trends and analytics.
• To authenticate you and keep your account secure.
• To process payments and manage subscriptions.
• To send service email you would expect — verification, password reset, receipts and (only if you leave the setting on) reminders and product updates.
• To respond to your support requests.
• To detect, prevent and investigate fraud, abuse and security incidents.

We do not sell your personal data, and we do not use your resumes to train public AI models.

Anonymity is the point of this module. Survey responses are stored with the survey and an optional department label only — no user ID, name, email or IP address is attached. Employers see aggregated results and cannot trace an answer back to an individual. Because of this, we cannot retrieve or delete a single response on request once it is submitted.

We share data only with the service providers needed to run HappyWorka, and only to the extent required:

• Our cloud hosting, database, authentication and file storage provider.
• Our payment processor, to take payments and manage recurring billing.
• Our transactional email provider, to deliver account and support email.
• The external AI assistant used by the CV Optimizer — this only receives content when you actively choose to start an optimisation and paste your text there.

We may also disclose information where legally required, or to protect the rights and safety of our users.

• All traffic is encrypted in transit over HTTPS.
• Row-level security policies enforce that you can only read and write your own records.
• Uploaded resumes live in a private bucket and are served only through short-lived signed links to their owner.
• Role-based permissions separate individual, HR and admin capabilities.

No system is perfectly secure. If we ever become aware of a breach affecting your data, we will notify affected users without undue delay.

We keep your account data for as long as your account is open. Resumes, scores and check-ins are kept until you delete them or close your account. Billing records are kept as long as required for accounting and tax purposes. Anonymous survey responses are retained in aggregate and cannot be individually removed.

• Access, correct or update your profile at any time in the app.
• Delete individual resumes and check-ins yourself from their module.
• Turn notification categories on or off in Settings.
• Request a copy of your data, or deletion of your account and its data, by emailing happyworka@gmail.com. We aim to respond within 30 days.

We use only what the product needs: a secure session token kept in your browser so you stay signed in, and local preferences. We do not run third-party advertising trackers.

HappyWorka is intended for people in or entering the workforce and is not directed at children under 16. We do not knowingly collect their data.

We may update this policy as the product evolves. Material changes will be announced in the app or by email, and the effective date above will be updated.