Terms & Conditions

• You must provide accurate information and keep your login credentials confidential. You are responsible for activity under your account.
• You must be at least 16 years old, and old enough to work in your jurisdiction, to use HappyWorka.
• Account types (individual, HR, admin) determine what you can access. Attempting to gain access outside your role is a breach of these terms.
• If you create an HR workspace, you confirm you are authorised to act for that organisation.

HappyWorka provides resume scoring, resume optimisation workflows, career health tracking and anonymous employee surveys. We may add, change or withdraw features to improve the product, and will avoid removing anything you rely on without notice where reasonably possible.

Career scores, insights, recommendations and optimised resume text are automated, informational outputs. They are not career, legal, medical, financial or HR advice, and they are not a guarantee of any interview, job offer, promotion or outcome. Career health check-ins are a self-reflection tool, not a clinical or diagnostic instrument — if you are struggling, please seek qualified help. You remain responsible for reviewing and verifying anything you submit to an employer.

You keep ownership of the resumes, notes and other content you upload. You grant us a limited licence to store and process it solely to operate the features you use. You confirm you have the right to upload it and that it does not infringe anyone else's rights or contain third-party personal data you are not entitled to share.

• The Starter plan is free. Pro and Teams are paid subscriptions billed monthly in advance through our payment processor.
• Prices are displayed in US dollars. Charges are processed in Ghana cedi (GHS) at the rate shown before you pay, so your bank statement will show a GHS amount.
• Subscriptions renew automatically until cancelled. You can cancel at any time from Billing; access continues to the end of the paid period.
• Teams is billed per employee per month based on the number of seats you select.
• Except where required by law, payments are non-refundable. If you were charged in error, email happyworka@gmail.com and we will put it right.
• We may change prices with at least 30 days' notice before your next renewal.

You agree not to:

• Upload unlawful, malicious or infringing content, or malware of any kind.
• Attempt to de-anonymise survey respondents, or use survey results to retaliate against or single out employees.
• Probe, scrape, reverse engineer, overload or attempt to bypass the security or access controls of the service.
• Resell or redistribute the service without our written permission.
• Impersonate another person or organisation.

We may suspend or terminate accounts that breach these rules, and will tell you why where we lawfully can.

If you run surveys, you are the controller of how you use the results. You must comply with applicable employment and data protection law, keep survey participation voluntary, and preserve respondent anonymity.

The CV Optimizer links to an external AI assistant, and payments are handled by an external processor. Those services have their own terms and privacy policies, and we are not responsible for their content or availability.

The HappyWorka name, logo, interface, scoring methodology and software are ours and are protected by intellectual property law. These terms grant you a personal, non-exclusive, non-transferable right to use the service, nothing more.

We work to keep HappyWorka available and accurate, but the service is provided "as is" without warranties of any kind. We do not warrant uninterrupted or error-free operation, and we are not liable for outages caused by third-party providers or events outside our control.

To the maximum extent permitted by law, HappyWorka is not liable for indirect, incidental, special or consequential loss, including lost income, lost employment opportunities or lost data. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim arose. Nothing here excludes liability that cannot lawfully be excluded.

You may stop using the service and request account deletion at any time. We may suspend or end your access for breach of these terms, non-payment, or where required by law. On termination, your right to use the service ends and we will handle your data as described in the Privacy Policy.

We may update these terms; material changes will be announced in the app or by email and the effective date above will change. Continued use after that means you accept the new terms. Questions go to happyworka@gmail.com.